Disputes span buyer and seller
Resolution depends on evidence held by two different parties.
For Marketplaces
Dispute infrastructure formulti-seller platforms.
Handle refunds, fraud and payment investigations efficiently across domestic and global markets, with visibility across every seller on the platform.
The problems Marketplaces run into.
Cross-border complexity
Domestic and international orders follow different rules and timelines.
Seller-level risk is opaque
Concentrated dispute risk is hard to spot across a long tail of sellers.
How Dispute Bridge solves them.
Case investigation
Cases are prioritised and assigned to the right team for investigation.
Multi-rail coverage
Monitor transaction disputes across multiple rails and channels.
Advanced analytics
Identify trends, root causes and recovery opportunities.
- Disputes Managed
- ₹250Cr+Disputes Managed
- Success Rate
- 99.2%Success Rate
- Faster Resolution
- 60%Faster Resolution
- Businesses Protected
- 500+Businesses Protected
Other solutions
See Dispute Bridge working for marketplaces
Book a demo and we'll walk through the workflows that match how your team already operates.