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Platform capabilities

Powerful capabilities.Built for outcomes.

Dispute Bridge brings together technology, data and expertise to help you detect, manage and resolve disputes with maximum recovery — across every rail your business runs on.

Platform preview

Illustration of the Dispute Bridge dashboard, showing total disputes, recovery rate, recovered amount, a dispute volume trend and a breakdown of disputes by status. Figures shown are illustrative sample data.
Success Rate
99.2%Success Rate
Faster Resolution
60%Faster Resolution
Disputes Recovered
₹250Cr+Disputes Recovered
Businesses Trust Us
500+Businesses Trust Us

Everything you need, in one platform.

  • AI Fraud Detection

    Detect suspicious patterns and anomalies in real time across multiple rails.

    • Real-time risk scoring on incoming transactions
    • Anomaly detection across UPI, cards and wallets
    • Signals surfaced before the loss, not after
  • Chargeback Management

    Automate workflows, manage representments and improve win rates.

    • Automated response and representment workflows
    • Evidence assembled against network deadlines
    • Win-rate tracking by reason code
  • Recovery Intelligence

    Leverage expert legal networks to maximise recovery.

    • End-to-end legal and collection support
    • Recovery actions prioritised by expected value
    • Full audit trail on every action taken
  • Analytics Dashboard

    Track performance, identify trends and make data-driven decisions.

    • Dispute volume, recovery rate and open case views
    • Root-cause and trend analysis
    • Custom reports, exports and scheduled updates
  • Compliance Monitoring

    Stay compliant with RBI guidelines and global regulations.

    • Regulatory alignment built into the workflow
    • Compliance tracking through to closure
    • ISO 27001 certified, SOC 2 Type II audited
  • Seamless Integrations

    Pre-built APIs and connectors to integrate with your existing stack.

    • REST APIs for disputes, evidence and status
    • Connectors for common payment rails
    • Webhooks for real-time status changes

Ready to take control of your disputes?

Book a demo and see how Dispute Bridge can improve your recovery outcomes.

Let’s build a safer payments ecosystem.

Partner with Dispute Bridge to reduce fraud, recover more, and create trust across every transaction.