Skip to main content

India’s Dispute Intelligence Platform

Resolve Complex Disputes.Recover Every Loss.

Dispute Bridge helps fintechs, banks, NBFCs, payment gateways, and merchants detect fraud, manage chargebacks, ensure compliance and recover what truly belongs to you.

  • AI Fraud DetectionReal-time risk scoring and anomaly detection
  • Transaction MonitoringMonitor transactions across multiple rails
  • Legal Recovery SupportEnd-to-end legal and collection assistance
  • Chargeback ManagementAutomate responses and representments
  • Compliance & RegulationStay compliant with RBI & global standards
  • Recovery IntelligenceAI-driven strategies to maximize recoveries

Trusted by leading fintechs & businesses

  • Razorpay
  • Cashfree Payments
  • PayU
  • airtel Payments Bank
  • Pine Labs
  • PhonePe
  • Paytm
  • VISA
  • Mastercard
Disputes Managed
₹250Cr+Disputes Managed
Success Rate
99.2%Success Rate
AI Monitoring
24/7AI Monitoring
Businesses Protected
500+Businesses Protected
Faster Resolution
60%Faster Resolution

How we help you

How We Help You
Stay Ahead of Every Dispute

From fraud detection to legal recovery, Dispute Bridge provides everything your business needs to manage payment disputes with confidence.

Disputes Managed
₹250Cr+Disputes Managed
Success Rate
99.2%Success Rate
AI Monitoring
24/7AI Monitoring
Businesses Protected
500+Businesses Protected
  • AI Fraud Detection

    Detect suspicious activities and anomalies in real time across multiple payment rails.

  • Legal Recovery

    End-to-end legal recovery and collection support to help you get your money back faster.

  • Chargeback Management

    Automate chargeback handling, representments and increase your win rate significantly.

  • Compliance & Regulations

    Stay compliant with RBI guidelines and global regulations effortlessly.

  • Merchant Protection

    Protect your merchants from fraud losses and safeguard customer trust.

  • Real-Time Monitoring

    Monitor transactions, disputes and resolution progress in real time with actionable insights.

  • Faster ResolutionsReduce resolution time by up to 60%
  • Higher RecoveryImprove recovery rates by up to 40%
  • Lower LossesMinimize fraud losses and chargeback impact
  • Complete TransparencyEnd-to-end visibility across the dispute lifecycle

Who we serve

Built For The Entire Payments Ecosystem

Dispute Bridge empowers every player in the payments ecosystem to manage risk, resolve disputes and recover revenue with confidence.

  • Fintechs

    Manage disputes at scale across UPI, cards, wallets and international payment methods.

  • Banks

    Automate chargeback workflows, improve win rates and ensure regulatory compliance.

  • NBFCs

    Reduce operational overhead, improve recovery rates and strengthen borrower trust.

  • Payment Gateways

    Monitor transaction disputes in real-time across multiple rails and channels.

  • Merchants

    Protect revenue, reduce fraud losses and maintain customer trust and satisfaction.

  • E-commerce

    Handle refunds, fraud, and payment investigations efficiently across domestic and global markets.

  • PSPs & Acquirers

    Drive operational efficiency and improve dispute turnaround time significantly.

Disputes Managed
₹250Cr+Disputes Managed
Success Rate
99.2%Success Rate
AI Monitoring
24/7AI Monitoring
Businesses Protected
500+Businesses Protected
Payment Rails
MultiplePayment Rails

How it works

Simple process.
Powerful outcomes.

Dispute Bridge combines AI, automation and expert support to resolve disputes efficiently and recover what’s rightfully yours.

Explore the platform
  1. 01

    Transaction Received

    Dispute is initiated via payment rails, merchants or financial institutions.

  2. 02

    AI Fraud Detection

    Our AI engine analyzes risk signals and detects suspicious activity.

  3. 03

    Case Investigation

    Cases are prioritized and assigned to the right team for investigation.

  4. 04

    Chargeback Handling

    Automated workflows manage responses and representments.

  5. 05

    Legal Recovery

    Our legal experts initiate recovery actions to retrieve rightful funds.

  6. 06

    Resolution & Closure

    Disputes are resolved with full visibility, reporting and compliance tracking.

Faster resolutions. Higher recoveries. Complete peace of mind.That’s the Dispute Bridge promise.

AI Monitoring
24/7AI Monitoring
Success Rate
99.2%Success Rate
Faster Resolution
60%Faster Resolution

Platform capabilities

Powerful capabilities. Built for outcomes.

Dispute Bridge brings together technology, data and expertise to help you detect, manage and resolve disputes with maximum recovery.

Explore all features
Illustration of the Dispute Bridge dashboard, showing total disputes, recovery rate, recovered amount, a dispute volume trend and a breakdown of disputes by status. Figures shown are illustrative sample data.
  • AI Fraud Detection

    Detect suspicious patterns and anomalies in real time across multiple rails.

  • Chargeback Management

    Automate workflows, manage representments and improve win rates.

  • Recovery Intelligence

    Leverage expert legal networks to maximize recovery.

  • Analytics Dashboard

    Track performance, identify trends and make data-driven decisions.

  • Compliance Monitoring

    Stay compliant with RBI guidelines and global regulations.

  • Seamless Integrations

    Pre-built APIs and connectors to integrate with your existing stack.

Success Rate
99.2%Success Rate
Faster Resolution
60%Faster Resolution
Disputes Recovered
₹250Cr+Disputes Recovered
Businesses Trust Us
500+Businesses Trust Us

Trusted results

Real results. Stronger businesses.

We help organizations across the payments ecosystem recover revenue, reduce fraud losses and improve operational efficiency.

Disputed Amount Recovered
₹250Cr+Disputed Amount Recovered
Success Rate
99.2%Success Rate
Faster Resolution
60%Faster Resolution
Businesses Served
500+Businesses Served

Success stories

View all cases
  • Fintech

    Increased Recovery Rate by 42%

    A leading fintech reduced chargeback losses and improved representment success with Dispute Bridge.

    Recovery Increase
    42%Recovery Increase
    Amount Recovered
    ₹18Cr+Amount Recovered
  • E-commerce

    Reduced Fraud Losses by 60%

    An e-commerce platform minimized fraudulent transactions and protected revenue across all payment rails.

    Fraud Reduced
    60%Fraud Reduced
    Losses Prevented
    ₹9.6Cr+Losses Prevented
  • Bank

    Faster Dispute Resolution at Scale

    A private bank automated dispute handling and improved turnaround time across multiple channels.

    Faster Resolution
    55%Faster Resolution
    Monitoring Enabled
    24/7Monitoring Enabled

Trusted by leading organizations

  • Paytm
  • Razorpay
  • Cashfree Payments
  • airtel Payments Bank
  • Pine Labs
  • Stripe

and 500+ more companies

Ready to recover more?

Join leading organizations that trust Dispute Bridge to protect revenue and drive real outcomes.

Book a Demo

Live insights

Complete Visibility. Real-Time Control.

Get a unified view of all disputes, track performance, and take action with powerful analytics and reporting.

  • Real-Time Dashboards

    Monitor disputes, recoveries and team performance in real time.

  • Advanced Analytics

    Identify trends, root causes and recovery opportunities with AI-driven insights.

  • Smart Alerts

    Get instant alerts for critical disputes that need your attention.

  • Reports & Exports

    Custom reports, automated exports and scheduled updates.

Illustration of the Dispute Bridge dashboard, showing total disputes, recovery rate, recovered amount, a dispute volume trend and a breakdown of disputes by status. Figures shown are illustrative sample data.

Security You
Can Trust

Bank-Level Security

256-bit encryption

RBI Compliant

Aligned with regulatory standards

ISO 27001 Certified

Information security management

SOC 2 Type II

Audited for security, availability & confidentiality

Ready to take control of your disputes?

Book a demo and see how Dispute Bridge can improve your recovery outcomes.

FAQ

Got questions? We have answers.

Everything you need to know about Dispute Bridge and how it works.

Still have questions?

Our experts are here to help.

Talk to an Expert
  • What is Dispute Bridge?

    Dispute Bridge is an AI-powered dispute management and recovery platform that helps businesses detect fraud, manage chargebacks, and recover lost revenue efficiently.

  • How does the AI engine detect fraud?

    The AI engine analyses risk signals across your transactions and detects suspicious activities and anomalies in real time, across multiple payment rails. Flagged cases are prioritised and routed to the right team for investigation.

  • Which payment methods and channels are supported?

    Dispute Bridge works across UPI, cards, wallets and international payment methods, and monitors transaction disputes in real time across multiple rails and channels.

  • Is Dispute Bridge secure and compliant?

    Yes. The platform uses bank-level security with 256-bit encryption, is aligned with RBI guidelines and global regulations, and is ISO 27001 certified, SOC 2 Type II audited and GDPR ready.

  • How quickly can we get started?

    Book a demo and our team will walk you through the platform, your integration options and what onboarding looks like for your business.

Let’s build a safer payments ecosystem.

Partner with Dispute Bridge to reduce fraud, recover more, and create trust across every transaction.