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Get help withDispute Bridge.

Whether you're an existing customer with a case question or evaluating the platform for the first time, here's the fastest way to reach the right person.

How to reach us

  • Talk to an expert

    Evaluating the platform, scoping an integration or comparing options.

    Contact us
  • See it working

    Want a walkthrough against your own dispute volumes and payment rails.

    Book a demo

Common questions

  • What is Dispute Bridge?

    Dispute Bridge is an AI-powered dispute management and recovery platform that helps businesses detect fraud, manage chargebacks, and recover lost revenue efficiently.

  • How does the AI engine detect fraud?

    The AI engine analyses risk signals across your transactions and detects suspicious activities and anomalies in real time, across multiple payment rails. Flagged cases are prioritised and routed to the right team for investigation.

  • Which payment methods and channels are supported?

    Dispute Bridge works across UPI, cards, wallets and international payment methods, and monitors transaction disputes in real time across multiple rails and channels.

  • Is Dispute Bridge secure and compliant?

    Yes. The platform uses bank-level security with 256-bit encryption, is aligned with RBI guidelines and global regulations, and is ISO 27001 certified, SOC 2 Type II audited and GDPR ready.

  • How quickly can we get started?

    Book a demo and our team will walk you through the platform, your integration options and what onboarding looks like for your business.

Still need help?

Ready to take control of your disputes?

Book a demo and see how Dispute Bridge can improve your recovery outcomes.

Let’s build a safer payments ecosystem.

Partner with Dispute Bridge to reduce fraud, recover more, and create trust across every transaction.